Privacy Policy

Last Updated: 12 March 2026

Welcome to Firra. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

You may voluntarily provide personal details when contacting us through forms, WhatsApp enquiries, or phone calls, including:

• Name
• Phone Number
• Email Address
• Location or Address
• Any information you provide in your message

Non-Personal Information

We may also collect non-personal information automatically, such as:

• Browser type
• Device information
• IP address
• Pages visited
• Time spent on the website

This information helps us improve the website experience.

2. How We Use Your Information

We use the collected information for purposes including:

• Responding to your enquiries
• Providing information about our products and services
• Improving our website performance
• Customer support and communication
• Preventing misuse of the website

We do not sell or rent your personal information to third parties.

3. Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

• Understand website traffic
• Improve user experience
• Analyze website performance

You can choose to disable cookies through your browser settings.

4. Third-Party Services

Our website may contain links to third-party services such as WhatsApp, social media platforms, or external websites. We are not responsible for the privacy practices of these external websites.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission is completely secure.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us through the website.